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Global Customer Service Award Winners 2020

Our Team

29 Feb 2020

News practice-manager-jessica-laing-has-recieved-a-gold-stevie-award

We are delighted to announce that our amazing Practice Manager Jessica won a gold Stevie Award for Customer Service in Las Vegas today.

Jessica was been recognised for her amazing commitment to service and care for our patients on a global stage. As she is 38 weeks pregnant she wasn't able to make it in person, but we can't wait to celebrate once the award arrives via courier!

This brings our awards total to nineteen local, national and international awards over our 11 years in practice in Newcastle. While we know we have something pretty special, it is affirming to have independent judges evaluate our practice and see that too.

And given Jessica is feeling pretty uncomfortable in the last days of her pregnancy, perhaps the excitement tonight will hurry along some more good news!


Thank you

Thank you to all our team who support Jessica in leading our focus on excellent care throughout the surgical journey. 

And of course thank you to our beautiful patients who choose us and allow us to  demonstrate just how passionate we are about transforming the lives of women throughout Australia through breast and body surgery. A number of our patients allowed us to share their stories and experiences with Dr Moncrieff, our team and of course, with Jessica and we thank them so much as clearly it moved the judges!


About the Stevie Awards

The Stevie Awards for Sales and Customer Service is a global awards program, with over 2600 entries this year from 48 countries. The category Jessica won was Young Customer Service Professional of the Year - All Other Industries. More information can be found on their website.


Our five star difference

You can find our more about our 5 star difference, including our award winning patient care, here.

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We have over 350 five star ratings from previous patients on Google and elsewhere online.

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