We are global award winners again! Our management team of Amber Moncrieff, Jessica Laing and Alicia Green have been recognised as winners of the Gold Award for Best Small Business Management Team at the 2021 Stevie Awards for Women in Business overnight.
Sadly the actual awards ceremony in Las Vegas has been another casualty of Covid, but it won't stop our team celebrating here in Newcastle!
Delivering results despite the headwinds
"These awards recognise that despite the obvious challenges, we have still had an outstanding couple of years. The fact that we were able to set new highs in terms of patient satisfaction, overall practice performance and record levels of demand is a testament to the strength of our entire team," Amber Moncrieff commented.
"Not only were we able to expand our practice to have Specialist Surgeon Dr James French join our team, but we delivered surgical outcomes and care to over 750 women. And importantly, we did all this while retaining a recommendation rate in our patient surveys of over 99% and seeing our online 5 star ratings grow to almost 400.
"Our strength as a team from the first phone call a patient makes, through the entire surgical journey, continues to be industry leading.
"I'm so proud to lead a team of dedicated, kind and hardworking women supporting Dr Moncrieff and Dr French to deliver the 5 star results and experiences we are known for," Amber commented.
We were honoured to receive such amazing feedback from the international judges. Their comments included:
- You should be very proud of all your fantastic achievements and especially the way you help your clients change and reclaim their lives. Outstanding submission.
- This team of women driven by a common purpose to succeed and make a mark regardless of any challenges is a testament that hard work and right focus are the keys.
- A well run, self contained small business, with good values and results that produce great customer feedback and levels of satisfaction.
About the Stevies
These are the 18th annual Stevie Awards for Women in Business, the world’s top honours for businesses run by women.
This year there were more than 1500 entries submitted from women from 35 countries and entries were judged by 160 professionals from around the world.
The Hunter Plastic Surgery team won the category of Management Team of the Year at a Women-Owned or -Led Organization – 10 or Less Employees. They also won this category in 2019.
More about the Stevie Awards for Women can be found here.
About Hunter Plastic Surgery
Hunter Plastic Surgery is Newcastle’s multi award-winning cosmetic plastic surgery clinic, founded by Dr Nicholas and Amber Moncrieff in 2009.
Our exclusive surgical focus is breast and body surgery for women. This includes breast reduction, breast enhancement, tummy tucks and body lifts for patients requiring skin removal after significant weight loss.
Hunter Plastic Surgery’s purpose is to help women achieve their goals through surgery with a focus on safety and five star support. This is reflected in our patient feedback which shows that over 99% of our patients say they would recommend us to others.
Our focus on providing 5 star experiences for patients has been recognised at local and national awards where we have won 24 awards for our service, team and results since inception.
More about Amber, Jessica and Alicia is here.