Update 12 October 2021
What can we offer?
As restrictions lift, we are able to offer more of our normal services. These include:
- in-person surgical consultations
- the full range of breast and body surgery on Newcastle and NSW patients (including from Greater Sydney after 1 November).
- medical care including post operative wound management where it is not possible to conduct this remotely,
- Renew Medispa appointments - see below for more information
Please note all of these services are subject to change at short notice if required by NSW Health or local hospital guidelines.
For our Renew Medispa clients we will be taking bookings from 11 October 2021 for fully vaccinated clients. This includes for injecting (including lower face), laser, skin treatments and CoolSculpting.
What will I need to do when I come in?
In accordance with NSW Health requirements, patients and visitors will need to:
- Use hand sanitiser
- Confirm with our team they are not unwell or have potentially exposed to Covid-19
- Wear a face mask as required by NSW Health
- Sign in using the Service NSW app
- Show proof of vaccination if required (scroll down for more information)
Who can't come to the clinic?
To ensure your own safety and that of our other patients and team, we ask that you do NOT come to our clinic:
- If you have been overseas, Greater Sydney or in any Australian hotspot, in the last 14 days
- If you currently required to isolate as a close or casual contact and/or have had contact with someone who is unwell, has confirmed coronavirus or is confined due to possible coronavirus
- If you are unwell in any way, including with a sore throat, fever, shortness of breath, loss of smell or cough.
What are the rules about travelling to my appointment?
This varies depending on where you are coming from. Travel to medical appointments or treatment is allowed under the NSW rules, however we recommend reviewing the rules regularly as they change quickly and vary depending on your circumstances. You may also like to contact Service NSW for advice and it is worth recording the date and time of your call, as well as the name of the person you spoke to.
Can I bring others to my appointment?
As a general rule, no.
We understand a support person may wish to attend during the initial appointment with Dr Moncrieff which can be accommodated - please contact us in advance to confirm this is possible.
But for all other appointments, including post operative visits, if you can be dropped off while your support person waits for you in the foyer of the building downstairs or the car, it would be appreciated.
In term of children, our workplace safety requirements mean that we can not have children under 12 attend the clinic, so please do not bring them to your appointment.
In-person surgical consultations are best for anyone considering surgery. They allow much better assessment of your concerns and what is possible with surgery, so they are our default way of starting the process.
We are able to also offer video consultations to patients who live over 2 hours drive away, or for other special needs. An in-person consultation will still be required before booking surgery. Your consultation fee covers both the video and in-person fee.
Note that we are not currently offering video consultation for patients outside NSW or the ACT given ongoing uncertainty on interstate travel. Without a clear date for travel, it may be many more months before surgery can be scheduled, during which time your needs or medical status can change dramatically.
Our current waiting times
The current wait time for a consultation with Dr Moncrieff is around 3 months, although a Vectra 3D simulation can fast track the process (see more below).
All consultations will be at the normal rate of $350, with a Medicare rebate only available for in-clinic appointments where a GP or specialist's referral is presented. Video consultations do not qualify for a Medicare rebate.
For women booking consultations now it is reasonable to expect a surgical date after your consultation for breast surgery to be within 2-4 months and larger tummy and body surgery to be over 4 months away. However, this can change quickly depending on theatre availability and if there is an urgent need for surgery.
Please see our article about waiting times for consultations and surgery and what you can do to ensure you are ready for the journey. Click here.
What about Vectra 3D simulations for breast surgery?
This service is for women considering breast surgery. These appointments with our Practice Manager are only $100 and can be booked online here.
The cost is taken off Dr Moncrieff or Dr French's consultation fee if you book an appointment with them after your Vectra simulation.
Vectra appointments not only give you the opportunity to see what breast surgery might look like on your own body, they also give you the chance to talk to our Practice Manager about costs, possible fund rebates and the process for booking surgery. They also mean you can access our surgeons' fast track appointments if you are keen for surgery in the coming months. Currently this means you can see Dr Moncrieff within 6 weeks, rather than the 12+ weeks for those who don't have a Vectra first. Surgery is then booked 8-16 weeks ahead.
Covid-19 testing before surgery
Upcoming patients may be required to have a Covid-19 test and submit a test result before surgery. The hospital or our team will advise if this is required.
We encourage members of the community, including upcoming patients, to be vaccinated. The entire team at Hunter Plastic Surgery is fully vaccinated.
All Renew Medispa clients will need proof of double vaccination from 11 October 2021.
Our surgical patients permitted to travel from Sydney or other states must be fully vaccinated. Vaccinations for local patients is not currently mandatory, but we expect this to change at short notice as Covid-19 cases increase. To reduce the chance of your surgery being cancelled at short notice, we recommend being fully vaccinated as soon as possible.
NSW Health recommends patients have a minimum of 7 days before or after a procedure with us and a vaccination.
Ideally there should be 3 weeks between a vaccination and a procedure, but please don't delay vaccination as long as there is at least the recommended 7 day minimum.
These time guidelines are due to the fact vaccination can cause mild side effects such as fever or lethargy (especially on the second dose). If this is identified before a procedure, it may have to be cancelled. And if after a procedure, it may make recovery more difficult.
And the same guidelines apply to having the seasonal flu vaccination.
Our normal clinic hours are 8.45am-5pm Monday to Friday. You can call the lovely team on 02 4920 7700 or send us a message via the contact form below.