Update 24 March 2020: Our Clinic Goes Virtual
As we move to the next phase of the response to coronavirus, we have taken the decision to close our clinic from Friday 27 March at 5pm. We simply have to put the health of our patients, team and community first. But we are still here to support you and any research you are doing about your options for breast and body surgery once life returns to normal.
Our team is still here to support you by phone and online
From Monday 30 March we have some of our team working from home and available on our mobile phone during shortened hours of 9am - 12pm Monday to Friday. Please call 4920 7700 for details. They will also be responding to emails during those hours.
Dr Moncrieff - video consultations
We had months of consultations booked and we don't want to disappoint those women. So we now offer patients phone or video consultations instead. We are in the process of contacting patients with existing bookings. New consultations need to be booked by phone (see details above about contacting our virtual team) and we will then send you the details about how to prepare for your consultation.
These virtual consultations are at a reduced fee of $200 reflecting that a Medicare rebate will not be available.
Where will I have my post-operative visits from recent surgery?
Our Nurse Alecia is managing most patient reviews by phone and email. For dressing changes or drain removal, Dr Moncrieff or Nurse Alecia will perform these appointments in our rooms from Monday. Please continue to follow the government's advice and not come in if you are unwell or may have been exposed to the virus.
What about my upcoming surgery?
We are contacting patients directly about their scheduled surgery after closure. Any patient who has surgery delayed due to this situation can have a full refund or choose to retain their place in the surgical 'queue' once we are able to operate again.
When will the clinic reopen?
We hope by 1 June but we don't know for sure. We will update our existing patients and our newsletter list once we know a reopening date, so make sure you subscribe to our newsletter using the contact form at the bottom of this page.
And finally.. this is a hard time for everyone. We just hope everything closes soon so we can try to stamp this virus out and once that happens, we look forward to celebrating a renewed appreciation for the simple things.
Thank you to our team for staying focused during this time, our patients for being understanding and to the nurses, doctors and others working on the frontline to keep us safe.
Dr Nick and Amber Moncrieff
Summary of ongoing advice
We continue to monitor the situation closely and will directly advise upcoming patients or those visiting our clinic for necessary post operative checks as needed.
To ensure your own safety and that of our other patients and team, we ask that you do NOT come to our clinic:
- If you have been overseas at all in the last 14 days
- If you have had contact with someone who is unwell, has confirmed coronavirus or is confined due to possible coronavirus
- If you are unwell in any way, including with a sore throat, fever or cough.
Please just call us on 4920 7700 in clinic hours or email using the contact form below.
Follow the government's directions
That means encouraging all the normal precautions such as hand-washing and following the government’s guidelines if you have traveled in recent weeks or been in contact with someone who may be infectious.
You can get more information from the government's website or the Corona helpline on 1800 020 080.
The government’s coronavirus website.
NSW Health’s Guide for Elective surgery.
Note: original article posted 11 March 2020 but we have updated to reflect the latest advice and action.