Update 26 August 2020
While we are currently offering our normal breast and body procedures and a limited Renew Medispa range of services, we are closely monitoring the current outbreaks of Covid-19 across the nation and increasing measure to protect our patients and team given increased community transmission.
Who can't come to the clinic?
To ensure your own safety and that of our other patients and team, we ask that you do NOT come to our clinic:
- If you have been overseas or in any Australian hotspot in the last 14 days
- If you have had contact with someone who is unwell, has confirmed coronavirus or is confined due to possible coronavirus
- If you are unwell in any way, including with a sore throat, fever, shortness of breath, loss of smell or cough.
- We are currently not seeing anyone who lives more than 1 hour away from Newcastle. Video consultations or phone appointments are available (see below).
What will I need to do when I come in?
In accordance with NSW Health requirements, patients and visitors will need to:
- Use hand sanitiser
- Put on a mask (ideally bring their own, or we can supply one)
- Use hand sanitiser again
- Confirm with our team they are not unwell or have potentially exposed to Covid-19
We also ask that you download the CovidSafe app and have it running in the background during your visit. Our entire team have the app and if all our visitors do too, we are protecting each other.
Can I bring others to my appointment?
As a general rule, we ask that you avoid bringing others to your appointment.
We understand a support person may wish to attend during the initial appointment with Dr Moncrieff which can be accommodated.
But for post operative appointments, if you can be dropped off while your support person waits for you in the foyer of the building downstairs or the car, it would be appreciated.
In term of children, our workplace safety requirements mean that we can not have children under 12 attend the clinic, so please do not bring them to your appointment.
How are surgical consultations conducted?
Our preference is to have surgical consultations in person. While video appointments have been valuable during the peak Covid-19 period, it is better to meet Dr Moncrieff in person, talk to him about your goals and for him to be able to make a plan to achieve those goals after an in-person examination. This also allows our Practice Manager to provide an accurate quote for your surgery.
However, we will continue to offer video consultations to patients who live over 1 hour drive away or for other special needs.
The current wait time for a consultation with Dr Moncrieff is around 3 months, although a Vectra 3D simulation can fast track the process (see more below). Please see our article about waiting times for consultations and surgery and what you can do to ensure you are ready for the journey. Click here.
All consultations will be at the normal rate of $350, with a Medicare rebate only available for in-clinic appointments where a GP or specialist;s referral is presented. Video consultations do not qualify for a Medicare rebate.
What about Vectra 3D simulations for breast surgery?
We are also offering this service again for women considering breast enhancement, lifts or reductions. These appointments with our Practice Manager are only $50 and can be booked online here.
The cost is taken off Dr Moncrieff's consultation fee if you book an appointment with him after your Vectra simulation.
Vectra appointments not only give you the opportunity to see what breast surgery might look like on your own body, they also give you the chance to talk to our Practice Manager about costs, possible fund rebates and the process for booking surgery. They also mean you can access Dr Moncrieff's fast track appointments if you are keen for surgery in the coming months. Currently this means you can see Dr Moncrieff within 6 weeks, rather than the 12 weeks for those who don't have a Vectra first. Surgery is then booked 8-16 weeks ahead.
When can I have surgery?
Due to Covid-19 disruptions and record demand for Dr Moncrieff, our normal waiting times have been extended.
For women booking consultations now it is reasonable to expect a surgical date after your consultation for breast surgery to be within 2-3 months and larger tummy and body surgery to be over 3 months away. However, this can change quickly depending on theatre availability and if there is an urgent need for surgery.
Please see our article about waiting times for consultations and surgery and what you can do to ensure you are ready for the journey. Click here.
What about cosmetic injections?
We are able to now offer both returning and new patients cosmetic injectables with our Nurse, Melissa Sestan, under the supervision of Dr Moncrieff. Returning patients can book online here and new patients can call 02 4920 7700.
What about other non-surgical services?
We are able to offer limited CoolSculpting consultations and treatment sessions. We are still limiting laser, Dermapen and peels to clients who already had packages of treatment booked. We are unable to see new clients currently for these services to limit the numbers of people in our clinic during the Covid-19 period. We continue to offer skin care advice and products in the clinic and you can also purchase products online here.
We are back to normal clinic hours of 8.30am-5pm Monday to Friday. You can call the lovely team on 02 4920 7700 or send us a message via the contact form below.